Terms of Service

altaVENTE Security Limited reserves the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. You agree to check these terms periodically for changes. Your continued use of the Web Site following the posting of changes to these terms, including the Privacy Policy, will mean you accept those changes. You represent and warrant to altaVENTE that you will fully comply with the Terms and Conditions of Use and the Privacy Policy. The altaVENTE Web Site is owned and operated by altaVENTE (altaVENTE Security Ltd. referred to as "altaVENTE," "we," "us," "our" "Web Site"). If you do not agree to the terms outlined in this Agreement, you are not permitted to access or use the site or service.

I. User Accounts

    1.    Accounts are individual and non-transferable. Your login may only be used by one person – a single login shared by multiple people is not permitted.

    2.    You are not permitted to disclose your password to another individual or organization.

    3.    Your login is solely for your own use and may not be used as a bureau, batch or group service to protect documents of other people or on behalf of other people or organizations.

    4.    You agree that the information provided by you for your account is accurate and true.

    5.    You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

    6.    You are granted a user account on the strict understanding that it will not be used to gather information for competitive purposes about altaVENTE products and in particular this service, either for yourself, your employer or a third party. 

    7.    You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    8.    All accounts must be registered with a valid email address which you are authorized to use and that you access regularly so that update emails can be sent to you. Accounts registered with someone else's email address, or with temporary email addresses may be closed without notice. We may require users to re-validate their account if we believe they have been using an invalid email address

    9.    You agree not to use the service for any prohibited use listed in Section IV, or any use which you know to be unlawful, or is unlawful.

II. Free Trial Period, Payments, Refunds, Upgrading, Downgrading

  1. You have the option of utilizing the Free Trial Period to trial the service. The Free Trial Period is valid for 7 days from the date that the account is created. You can upgrade to a paid account at any time during that period. An upgrade from the Free Trial Period to a paying account will end your Free Trial Period. You will be billed for your first month immediately upon upgrading. If you do not upgrade to a paid account before the lapse of your Free Trial Period, then your account and associated data is subject to deletion.
  2. After upgrading to a paid account, there is a 30 Day Money Back Guarantee. This guarantee is valid starting the day that you INITIALLY upgrade your account. If you are not satisfied with the service for any reason, you may submit a request to have your payment refunded.
  3. The Service is billed in advance on a monthly or annual basis, depending upon the service you purchase and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. Unfortunately we cannot make any exceptions.
  4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  5. For any upgrade in account level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
  6. Downgrading your Service is not permitted.
  7. altaVENTE reserves the right to change the account fees upon 30 days notice from us. Fee change notices may be posted to the Service or on the website.

III. Cancellations

  1. You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the My Account link. The Account screen provides a simple cancellation link.
  2. All history will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  4. altaVENTE, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other altaVENTE service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all History in your Account. altaVENTE reserves the right to refuse service to anyone for any reason at any time.

IV. Prohibited Uses

  1. Illegal Activities - Any activity which violates local, national or international law. Examples include, but are not limited to: Posting or disseminating illegal material (such as child pornography or obscene material.), Extortion,  fraud, theft, conspiracy, religious and racial offences.
  2. Copyright infringement, theft and unauthorized use – Any activity where copyright infringement occurs, theft of property, documents or intellectual property
  3. Security - Attempting to gain unauthorized access to our or any network including attempting to gather third party personal information without consent.
  4. Disruption of service - attempting to disrupt our service, network services or services of external networks using the Service or any other mechanism, technique or tool; Examples include: DoS attacks, computer virus distribution or the transmission of any other software or application that contains features harmful to any network.
  5. Breaching or circumventing national and international Export restrictions or treaties
  6. Evasion, circumvention or breaking of local, state, national and international laws.
  7. Any unlawful activity.
  8. You agree not to reverse engineer, alter, modify or otherwise interfere with the operation of the service and any of  its components
  9. Access or use either directly or indirectly for the purpose of gaining competitive information about altaVENTE or its products.
  10. Access or use either directly or indirectly for the purpose of reverse engineering the service or any of its components.
  11. Accessing or using the site and its components via any unauthorized mechanism, technique, tool or service.

V. Your Responsibility

 

You will indemnify and hold AltaVENTE harmless from and against any and all loss, liability, and expense (including reasonable attorneys' fees) suffered or incurred by reason of any claims, proceedings or suits based on or arising out of any breach by you of any obligation or warranty under this agreement. You will be solely responsible for defending any claim, subject to altaVENTE’s right to participate with counsel it selects, and you will not agree to any settlement that imposes any obligation or liability on altaVENTE without altaVENTE's prior written consent.

VI. Reservation of Rights

     

    1.    Except for the use expressly granted under this agreement, altaVENTE retain all right, title and interest in and to the service, the APIs and all intellectual property rights therein.

    2.    This agreement does not grant you any rights in any altaVENTE logo, trademark or service mark, and you will not use any logo, trademark or service mark of altaVENTE for any purpose without the prior written approval of altaVENTE.

VII. We Make No Warranty

1.    We provide the service "as-is," "with all faults" and "as available". We do not guarantee the document protection performance available through the service. altaVENTE give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of accuracy, merchantability, security, availability, reliability, loss of data, errors, fitness for a particular purpose, workmanlike effort and non-infringement.

2.    We do not warrant that the website, computer systems or software will be uninterrupted or error-free, or that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. You (and not altaVENTE) assume the entire cost of all the necessary servicing, repair and correction.

3.    We provide a free 7 day trial in order that you can satisfy yourself that the service is suitable for your requirements.  If it is not suitable for your requirements you must not continue to use the service.  The free 7 day trial is exclusively for the purpose of your testing of the suitability of the service to your needs and requirements. If at any time your requirements circumstances change or the service no longer meets your requirements then you must cancel your account. It is your responsibility to ensure the service continues to meet your requirements.

 

VIII. LIABILITY LIMITATION

 

You can recover from the altaVENTE only direct damages up to an amount equal to fees you have paid to us for the service for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental or punitive damages.

This limitation applies to anything related to:

·                    the service,

·                    content (including code) on third party Internet sites, third party programs or third party conduct,

·                    viruses or other disabling features that affect your access to or use of the service,

·                    incompatibility between the service and other services, software and hardware,

·                    delays or failures you may have in initiating, conducting or completing any transmissions or transactions in connection with the service in an accurate or timely manner, and

·                    claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence, or other tort.

It also applies even if:

·                    this remedy does not fully compensate you for any losses, or fails of its essential purpose; or

·                    altaVENTE knew or should have known about the possibility of the damages.

 

IX. Indemnification

You agree to indemnify altaVENTE and its officers, directors, employees, agents, distributors and affiliates from and against any and all third party claims, demands, liabilities, costs, or expenses, including reasonable attorney’s fees, resulting from your breach of any of the provisions of the Terms of Use.

 

X. General

1.    If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

2.    The failure or delay of altaVENTE to exercise or enforce any right in these terms does not waive altaVENTE’s right to enforce that right.

3.    These terms shall be governed by and interpreted in accordance with the laws of England which shall have exclusive jurisdiction over any disputes.

Contact:

Email:  customerservice@altaVENTE.com

Tel.:    +44 (0)207 193 2457